Using the questions below, and scholarly articles as a guide, discuss an emergency preparedness or contingency plan for a general medical facility

What metrics might be used to examine readiness or resilience? Why do you feel those metrics are important?
From an operations management perspective, why is contingency management so important within a healthcare setting?
How might you, as a healthcare administrator, use such information to gauge your organization’s readiness or preparedness for crisis?
Please cite with peer-reviewed articles no older than 2015 if at all possible, this is not necessary if unable to do so.

Thank you


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